We apologise to our customers who have experienced difficulty in making or receiving calls in the Klang Valley and extended surrounding areas. Our engineers responded to a technical incident at 4.50pm on 15/6 and have worked around-the-clock to restore the service. We were able to isolate the fault and the voice service has been restored. Our SMS and internet services were not affected.
In view of the inconvenience caused and whilst we continue to monitor the performance of the network, Maxis will offer all its customers, FREE domestic SMS service from 6:00pm on 16/6 until 11:59pm on 17/6. Once again, we apologise for the inconvenience caused and thank our customers for their understanding and patience.
Click
HERE for more info!
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